2/7/2024 0 Comments Splish plash long islandLadies and gentlemen I assure you the staff here is poorly trained and this place is dangerous. I also would like to add since I work in this industry I will find out who certifies your life guards and you will be audited randomly for your inability to perform the proper safety procedures. I paid a lot of money to vist there.I purchased the premuim passes to skip lines and this the service one receives? Splish splash I hope you read this because I have now contacted your corporate office directly to file a complaint against your facility. I am very angry that people at splish splash do not know how to perform their job correctly. I called them back a dozen times over the last few days and a girl named Rita told me.all the managers are busy, can I take a message? Hell no you can't. Not one person has yet to call and follow up. She explained to me that they take these incidents very serious and that someone would be following up with me. I demanded to speak to a manger on duty.we were told we needed to meet her at guest services office (normal managers meet the guest at the location of the incident) & she made us fill out a regular incident report & played the incident off like it was nothing. As for the life guard, the rotation had changed and he no longer was at that stand. I work in this industry, so I used my training to calm her down and to get her back to normal. Fortunately enough, I was still in the pool, I ran up to her and got her safety while the brain dead life guard stood there watching as if he was sleeping with his sun glasses on. At that moment she was in a panic and proceeded to put her hands in the air while she struggled to breath and stay a float. ![]() As she flew out of the slide she hit the water and swallowed a bunch of water and could not breath. If I had gotten out of the water at the bottom, she would be dead at this moment. My fiance and I went down the shark ride that's a body slide ride & she almost lost her life. I was very excited to be back but unfortunately i will never vist splish splash again. I use to go there very often over the years. On July 1st, 2014 i had visited this place for the first time in a long while.
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